Terms and Conditions

Welcome to our website. By using this website, you agree to our terms and conditions together with our refund policy. It governs our relationship with you.

Tangible Products

Our website may offer tangible products for sale. We strive to provide accurate and detailed information about our products, including product descriptions, specifications, and pricing.

Shipping and Delivery:

  • We want to be transparent about shipping times. Please note that shipping time for delivery may take approximately 2 to 4 weeks.
  • We make every effort to deliver your order promptly, but factors beyond our control, such as customs clearance and transportation, can affect delivery times.

Refunds and Returns:

  • Our goal is to provide a satisfactory shopping experience. If you need to request a refund, please do so within 24 hours of purchase.
  • Reach out to our customer support team or send email to support@kodmy.com during this timeframe, and we will assess your refund request on a case-by-case basis.

General Refund Policy

  • We strive to provide you with high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we offer a 24-hour refund policy.
  • To be eligible for a refund, please contact us within 24 hours of purchase and provide the necessary information regarding your order.

Unique Refund and Return Policies

  • Certain products may have unique refund and return policies due to their nature or specific conditions. These policies will be clearly communicated on the respective product pages.
  • Please review the product-specific refund and return policies before making a purchase.

Return Shipping

  • If a return is approved, you may be responsible for the cost of return shipping.
  • We recommend using a trackable shipping method to ensure that the returned items reach us safely. The refund will be issued upon the receipt and inspection of the returned items.

Refund Process

  • Once we have received your refund request, we will review it and process your refund within 10 business days.
  • The refund will be issued using the original payment method, unless otherwise specified.

Intangible Products

Our website may offer intangible products such as digital products downloads or other similar items.

Ownership and Intellectual Property

Ownership

  • All intangible products, including software applications and website articles, are owned or licensed by us.
  • They are protected by copyright laws and other intellectual property rights. Reproduction, distribution or unauthorized use of these products without our written permission is strictly prohibited.

License

  • By purchasing or downloading our software applications or accessing our website articles, you are granted a non-exclusive, non-transferable license to use the products for personal or authorized commercial purposes.
  • This license is subject to compliance with these terms and conditions.

Use of Intangible Products

Proper Use

  • You agree to use our software products only for their intended purposes and in compliance with applicable laws and regulations.
  • You will not use them for any illegal, unauthorized, or unethical activities.

Prohibited Actions

  • You are prohibited from reverse engineering, decompiling, modifying, or tampering with our software apps or website articles.
  • Any unauthorized use or distribution of the products may result in legal action.

Refunds Policy

We offer a refund policy for our intangible products under specific circumstances. Please review the following conditions:

Software Apps:

  • Refunds will be considered within 2 days from the date of purchase.
  • Eligible for a refund: If the software app is proven to have significant technical issues or does not function as described.
  • Non-eligible for a refund: Change of mind, improper usage, or compatibility issues with your device or system.

Refund Process

  • To request a refund for eligible software apps, please contact our customer support or send email to support@kodmy.com within the specified refund period.
  • You may be required to provide detailed information and evidence to support your refund request.

Privacy and Data Protection:

  • Safeguarding your privacy is highly important to us. We value and respect your personal information, and we adhere to relevant data protection laws and regulations.
  • Rest assured that we collect and process your personal data in accordance with our Privacy Policy. By using our website, you consent to the collection, storage, and processing of your personal information as described in our Privacy Policy.
  • We continually work to enhance our privacy practices and implement robust measures to ensure the security and confidentiality of your data.

Cookies and Tracking:

  • We may collect certain personal information from you when you interact with our website, such as your name, email address, and any other information you voluntarily provide.
  • However, please be assured that we do not track our customers for any purpose other than analytics.

By using our website and making a purchase, you acknowledge that you have read, understood, and agreed to comply with these terms and conditions. We encourage you to review these Terms regularly, as they may be updated or changed from time to time. If you do not agree to these terms and conditions, please refrain from using our website.